Privacy policy

Forgeline Supply Co.
Operated by BGA Commerce LLC
Last Updated: September 13, 2026

Forgeline Supply Co. (“Forgeline,” “Forgeline Supply Co.,” “we,” “us,” or “our”) is operated by BGA Commerce LLC.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit forgelinesupplyco.com

  • Browse or purchase products

  • Create or use an account

  • Request a quote

  • Contact our customer-support or sales team

  • Subscribe to marketing communications

  • Request freight or delivery assistance

  • Submit a return, refund, warranty, or freight claim

  • Apply for or inquire about financing through available financing providers

  • Interact with our advertisements

  • Otherwise use our website or related services

Our ecommerce store is powered by Shopify, which provides the technology used to operate our online storefront and checkout.

Please read this Privacy Policy carefully.

Where applicable law provides specific privacy rights, those rights are not limited by this Policy.

1. Personal Information

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or can reasonably be linked to an individual or household.

Personal information generally does not include information that has been lawfully made public or information that has been aggregated or de-identified so that it can no longer reasonably identify an individual.

2. Information We Collect

We may collect personal information directly from you, automatically through our website and technologies, or from service providers and business partners.

Depending on how you interact with Forgeline Supply Co., this may include the categories described below.

3. Contact Information

We may collect:

  • First and last name

  • Business name

  • Job title where voluntarily provided

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Mailing address

  • Delivery-location information

  • Other contact information you voluntarily provide

We use this information primarily to communicate with you, process orders, provide quotes, coordinate delivery, and provide customer service.

4. Order and Transaction Information

When you make a purchase or otherwise conduct a transaction with us, we may collect information concerning:

  • Products viewed

  • Products placed in your cart

  • Products purchased

  • Order numbers

  • Order value

  • Purchase dates

  • Billing and shipping information

  • Payment status

  • Shipping method

  • Delivery status

  • Tracking information

  • Returns

  • Exchanges

  • Refunds

  • Cancellations

  • Warranty claims

  • Freight claims

  • Order-related communications

We use this information to fulfill transactions, maintain records, provide customer support, and operate our business.

5. Payment Information

Payments may be processed through Shopify and other authorized payment processors.

Depending on the payment method selected, payment providers may collect information including:

  • Payment-card details

  • Cardholder name

  • Billing address

  • Transaction information

  • Payment authorization information

  • Fraud-prevention information

Forgeline Supply Co. does not intend to independently store complete credit-card or debit-card numbers on its own servers.

Payment information is processed by the applicable payment provider according to its own security practices, contractual obligations, and privacy policies.

6. Account Information

If customer-account functionality is available and you create an account, we may process information such as:

  • Name

  • Email address

  • Account credentials

  • Saved addresses

  • Order history

  • Account preferences

  • Communication preferences

Passwords and authentication information may be handled through Shopify or another authentication provider.

7. Quote and Product Inquiry Information

When you request a quote, recommendation, or product information, we may collect:

  • Contact information

  • Business information

  • Product interests

  • Equipment requirements

  • Intended application

  • Shop or facility requirements

  • Desired shipping destination

  • Delivery requirements

  • Commercial or residential delivery classification

  • Messages or documents you voluntarily provide

This information allows us to provide more relevant product information, pricing, freight estimates, and recommendations.

8. Freight and Delivery Information

Forgeline Supply Co. sells products that may require parcel delivery, LTL freight, truckload transportation, terminal pickup, or other specialized shipping methods.

To arrange delivery, we may collect and process:

  • Recipient name

  • Business name

  • Shipping address

  • Telephone number

  • Email address

  • Delivery-location type

  • Commercial or residential classification

  • Limited-access information

  • Liftgate requirements

  • Loading-dock availability

  • Delivery instructions

  • Appointment information

  • Tracking and proof-of-delivery records

  • Signed Bills of Lading

This information may be disclosed to manufacturers, suppliers, warehouses, freight brokers, parcel carriers, and freight carriers as reasonably necessary to fulfill and deliver your order.

9. Returns, Warranty, and Freight Claim Information

If you contact us regarding a return, warranty issue, freight claim, missing component, damaged shipment, or similar problem, we may collect:

  • Order information

  • Contact information

  • Product model

  • Serial number

  • Photographs

  • Videos

  • Damage descriptions

  • Delivery documents

  • Bills of Lading

  • Repair information

  • Communications with you

  • Manufacturer correspondence

  • Carrier correspondence

  • RMA information

This information may be shared with the applicable manufacturer, supplier, distributor, warehouse, carrier, insurer, payment provider, or other party as reasonably necessary to investigate and resolve the claim.

10. Financing Information

Forgeline Supply Co. may make third-party commercial financing or payment options available to qualifying customers.

If you express interest in financing, we may collect basic information needed to connect you with the applicable financing provider.

A financing provider may separately request information such as:

  • Business information

  • Ownership information

  • Financial information

  • Credit-related information

  • Tax identification information

  • Identification documentation

  • Other information required for underwriting

Financing applications are generally processed by independent third-party financing providers.

Their collection and use of information is governed by their own privacy policies and financing terms.

Forgeline Supply Co. does not control the credit-approval or underwriting decisions of an independent financing provider.

11. Communications

We may collect and maintain communications you send to us through:

  • Email

  • Telephone

  • Contact forms

  • Live chat

  • Product inquiry forms

  • Quote-request forms

  • Customer-support systems

  • Social-media messages

  • Other communication channels

Communications may contain information you voluntarily provide regarding your business, equipment needs, order, delivery, return, warranty issue, or other request.

We use this information to respond to you, maintain customer-service records, improve our operations, and protect our legal interests.

12. Information Collected Automatically

When you access our Site, certain information may be collected automatically.

Depending on the technologies enabled on the Site, this may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Device identifiers

  • General or approximate geographic location derived from IP address

  • Referring website or source

  • Pages viewed

  • Products viewed

  • Search activity

  • Shopping-cart activity

  • Checkout activity

  • Clicks

  • Date and time of visits

  • Session information

  • Website-performance information

  • Cookie identifiers

  • Advertising identifiers

We may use this information to operate the Site, understand how customers use it, detect fraud, measure marketing performance, and improve our products and services.

13. Cookies and Similar Technologies

Our Site may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used for purposes including:

Essential Functions

To:

  • Keep the Site operating

  • Maintain shopping-cart functionality

  • Enable checkout

  • Remember account sessions

  • Provide security

  • Prevent fraud

Preferences

To remember certain choices and improve your browsing experience.

Analytics

To understand:

  • Website traffic

  • Site usage

  • Product interest

  • Navigation

  • Conversion performance

  • Technical performance

Advertising

Subject to applicable law and your privacy choices, advertising technologies may be used to:

  • Measure advertising performance

  • Understand whether an advertisement resulted in a visit or purchase

  • Create audiences

  • Limit repetitive advertising

  • Provide advertising that may be more relevant to your interests

Where required, non-essential cookies or tracking technologies will be subject to applicable consent or opt-out mechanisms.

14. Cookie and Privacy Controls

Depending on your location, you may be able to manage certain privacy preferences through the Your Privacy Choices link available on our Site or through an applicable cookie-consent interface.

You may also be able to manage cookies through your browser.

Blocking certain essential cookies may prevent portions of the Site from functioning properly, including:

  • Shopping cart

  • Customer account

  • Checkout

  • Fraud prevention

  • Saved preferences

Advertising and analytics choices may also be available directly through the applicable service providers.

15. How We Use Personal Information

We may use personal information for purposes including:

Providing Products and Services

To:

  • Process orders

  • Accept payments

  • Fulfill purchases

  • Arrange shipping

  • Coordinate freight

  • Schedule delivery

  • Provide tracking

  • Manage returns

  • Provide refunds

  • Handle warranty claims

Customer Support

To:

  • Respond to inquiries

  • Provide product information

  • Provide order support

  • Resolve delivery issues

  • Assist with freight claims

  • Communicate with manufacturers

  • Provide warranty assistance

Quotes and Sales

To:

  • Prepare quotes

  • Respond to product inquiries

  • Recommend products

  • Calculate freight requirements

  • Follow up regarding requested products or services

Security and Fraud Prevention

To:

  • Verify transactions

  • Authenticate customers

  • Detect fraud

  • Prevent unauthorized payments

  • Investigate suspicious activity

  • Protect our customers, Site, and business

Business Operations

To:

  • Maintain records

  • Analyze sales

  • Forecast inventory needs

  • Improve our Site

  • Improve customer experience

  • Measure business performance

  • Train and support customer-service functions

  • Conduct accounting and tax administration

Marketing and Advertising

Subject to applicable law and your choices, to:

  • Send promotional emails

  • Provide product announcements

  • Provide promotional offers

  • Measure advertising effectiveness

  • Analyze marketing performance

  • Show advertising that may be relevant to your interests

Legal and Compliance Purposes

To:

  • Comply with applicable law

  • Respond to lawful government requests

  • Maintain tax and accounting records

  • Establish or defend legal claims

  • Enforce our agreements and policies

  • Protect our rights and property

16. Email Marketing

If you subscribe to our marketing list or otherwise consent where consent is required, we may send marketing communications concerning:

  • Products

  • Promotions

  • New brands

  • Industry information

  • B2B offers

  • Product launches

  • Special pricing

  • Relevant Forgeline Supply Co. news

You may unsubscribe from promotional emails by using the unsubscribe link contained in the email.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional communications such as:

  • Order confirmations

  • Shipping notices

  • Delivery communications

  • Warranty messages

  • Return communications

  • Security notifications

17. SMS and Text Messages

If Forgeline Supply Co. offers SMS or text-message marketing and you affirmatively opt in, we may send messages in accordance with the consent you provide and applicable law.

Consent to promotional text messages is not a condition of purchasing products.

Message and data rates may apply.

Where SMS marketing is offered, instructions for opting out will be provided with the applicable service.

We do not provide SMS marketing opt-in information to third parties for their own independent marketing purposes.

18. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

Categories of recipients may include the following.

Shopify

Our online store is hosted and powered by Shopify.

Shopify processes information needed to:

  • Operate the storefront

  • Provide checkout

  • Process transactions

  • Support customer accounts

  • Detect fraud

  • Operate ecommerce features

  • Provide supporting platform services

Payment Providers

Information may be provided to payment processors, banks, card networks, and related providers to authorize and process transactions.

Manufacturers, Suppliers, and Distributors

Because many products are fulfilled directly through our supplier network, we may provide information necessary to:

  • Process orders

  • Arrange shipments

  • Register warranties

  • Provide technical support

  • Process returns

  • Handle warranty claims

  • Resolve product issues

Shipping and Freight Providers

We may disclose necessary delivery information to:

  • Parcel carriers

  • LTL freight carriers

  • Freight brokers

  • Truckload carriers

  • Warehouses

  • Logistics providers

This may include the customer's name, delivery address, telephone number, email address, delivery requirements, and order information.

Technology and Business Service Providers

We may use providers for:

  • Website hosting

  • Customer support

  • Email delivery

  • Analytics

  • Cybersecurity

  • Fraud prevention

  • Cloud storage

  • Accounting

  • Business communications

  • Customer relationship management

  • Data processing

Marketing and Advertising Providers

Subject to applicable law and customer privacy choices, we may use analytics and advertising services to measure campaigns and advertise our products.

Depending on the applicable privacy law, some transfers involving advertising technology may be legally defined as a “sale,” “sharing,” or use for “targeted advertising,” even where no money is exchanged for personal information.

Applicable opt-out rights are described below.

Professional Advisers

Information may be provided when reasonably necessary to:

  • Attorneys

  • Accountants

  • Insurers

  • Auditors

  • Consultants

  • Other professional advisers

Legal Requirements

We may disclose information when reasonably necessary to:

  • Comply with law

  • Respond to a subpoena

  • Respond to a court order

  • Respond to valid legal process

  • Investigate fraud

  • Protect safety

  • Enforce our rights

19. Sale and Sharing of Personal Information

Forgeline Supply Co. does not sell customer contact information to third parties for monetary consideration or for those third parties to independently market their unrelated products directly to you.

However, certain privacy laws define “sale” or “sharing” more broadly.

For example, use of certain:

  • Advertising cookies

  • Pixels

  • Analytics technologies

  • Retargeting technologies

  • Advertising identifiers

may be legally considered “sharing,” “sale,” or processing for targeted advertising even when Forgeline Supply Co. does not receive money in exchange for personal information.

Where applicable law provides a right to opt out of this activity, you may exercise that right through our available Your Privacy Choices functionality or by contacting us as described below.

20. Shopify

Our Site is hosted by Shopify.

Personal information submitted through our store may be processed by Shopify to provide ecommerce services to us and to operate and improve Shopify's platform and services.

Shopify may process information according to its own privacy documentation and applicable privacy settings.

Customers may review Shopify's current consumer privacy information through Shopify's official privacy resources.

Our use of Shopify does not eliminate our own responsibilities regarding personal information that we control.

21. Analytics and Advertising Services

We may use analytics, search, advertising, and marketing technologies provided by third parties.

These technologies may help us:

  • Understand Site usage

  • Measure conversions

  • Determine advertising effectiveness

  • Improve product pages

  • Understand customer interests

  • Create or measure advertising audiences

  • Prevent fraudulent traffic

Examples may include services provided by major search, analytics, social-media, and advertising platforms when such services are enabled on our Site.

Their processing of information is also governed by their respective privacy policies and settings.

Where consent is legally required for non-essential tracking, we intend to use applicable consent-management tools.

22. Google Services

Forgeline Supply Co. may use Google services in connection with:

  • Analytics

  • Advertising

  • Merchant Center

  • Shopping listings

  • Conversion measurement

  • Website performance

  • Search visibility

Subject to our configuration and your privacy choices, information regarding interactions with our Site may be processed by Google for these services.

We do not intend to provide customer personal information to Google for advertising purposes in a manner prohibited by applicable law or Google's policies.

23. Third-Party Websites

Our Site may contain links to websites or services operated by third parties, including:

  • Manufacturers

  • Financing providers

  • Carriers

  • Social networks

  • Technical resources

  • Other service providers

Once you leave our Site, the privacy practices of the destination website are controlled by that third party.

Forgeline Supply Co. is not responsible for the privacy or security practices of independent third-party websites.

Please review their privacy policies before submitting personal information.

24. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

Our store uses Shopify's ecommerce infrastructure and secure technologies appropriate for online commerce.

Sensitive payment information is intended to be processed through secure payment systems rather than transmitted to Forgeline Supply Co. through ordinary unsecured communications.

However, no internet transmission, information system, or storage method can be guaranteed to be completely secure.

For your protection, do not send complete payment-card information or sensitive credentials through ordinary email or unsecured communication channels.

25. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • Customer relationship

  • Order fulfillment

  • Warranty periods

  • Return and freight claims

  • Fraud prevention

  • Accounting requirements

  • Tax requirements

  • Legal obligations

  • Dispute resolution

  • Contract enforcement

  • Business recordkeeping requirements

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it according to our data-management practices and applicable law.

Certain records may need to be retained even after a deletion request when retention is required or permitted by law.

26. Your Privacy Rights

Depending on where you live and the laws applicable to Forgeline Supply Co., you may have rights concerning your personal information.

These may include the right to:

  • Know whether we process your personal information

  • Request access to personal information

  • Request a copy of personal information

  • Correct inaccurate personal information

  • Request deletion of personal information

  • Request portability of certain information

  • Opt out of certain targeted advertising

  • Opt out of certain sales or sharing of personal information

  • Withdraw consent where processing depends on consent

  • Appeal certain decisions concerning a privacy request

  • Receive equal service and pricing when exercising privacy rights

Not every right applies in every jurisdiction or circumstance.

Certain legal exceptions may apply.

27. Exercising Your Privacy Rights

You may submit a privacy request through:

Email: support@forgelinesupplyco.com

You may also use available privacy-management functionality on our Site, including the Your Privacy Choices link where applicable.

Please clearly identify the type of request you are making.

We may need to verify your identity before completing certain requests.

Verification protects customer information from unauthorized access or deletion.

Information requested for verification will be used only as reasonably necessary to process and verify the request.

28. Authorized Agents

Where applicable law allows an authorized agent to submit a privacy request on your behalf, we may require evidence that:

  • The agent is authorized to act for you

  • Your identity can be verified

  • The request is valid

This helps protect personal information against fraudulent requests.

29. Non-Discrimination

Where required by applicable law, Forgeline Supply Co. will not unlawfully discriminate against you because you exercised a privacy right.

Exercising a privacy right will not, by itself, result in:

  • Refusal of goods or services

  • Unlawful differences in pricing

  • Unlawful differences in service quality

Lawful promotions, loyalty programs, or price differences unrelated to exercising privacy rights are not prohibited by this provision.

30. California Privacy Notice

This section provides additional information for California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies.

During the preceding 12 months, depending on customer interaction with us, we may have collected categories of personal information including:

Identifiers

Examples:

  • Name

  • Address

  • Email address

  • Telephone number

  • IP address

  • Account identifiers

Customer and Transaction Information

Examples:

  • Billing information

  • Shipping information

  • Products purchased

  • Purchase history

  • Returns

  • Warranty claims

Commercial Information

Examples:

  • Products purchased

  • Products viewed

  • Quote requests

  • Order history

  • Product interests

Internet or Electronic Activity

Examples:

  • Website visits

  • Browser information

  • Device information

  • Shopping-cart activity

  • Interaction with advertisements

  • Cookie information

Approximate Geolocation

General location may be inferred from IP address or similar technical information.

Professional or Business Information

When voluntarily provided, we may process:

  • Business name

  • Job role

  • Business contact information

  • Commercial equipment requirements

Inferences

We may infer interests based on interactions such as:

  • Products viewed

  • Products purchased

  • Categories browsed

We collect and use these categories for the purposes explained throughout this Privacy Policy.

31. California Sale and Sharing Disclosure

Forgeline Supply Co. does not sell customer contact information for money.

However, some advertising or analytics activities may potentially constitute “sharing” or “sale” under the broad definitions contained in California privacy law.

Where the CCPA/CPRA applies, California residents may have the right to opt out of such activity.

You may exercise available opt-out rights through:

We do not knowingly sell or share the personal information of individuals under 16 years of age for purposes requiring affirmative authorization under California law.

32. Other U.S. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable state law.

Depending on the applicable law, these may include rights to:

  • Access personal information

  • Correct inaccurate information

  • Delete certain information

  • Obtain a portable copy

  • Opt out of targeted advertising

  • Opt out of sale of personal information

  • Opt out of certain profiling

  • Appeal a denied request

Submit requests using the contact information in this Privacy Policy.

We will process valid requests according to the law applicable to the request.

33. European Economic Area, United Kingdom, and Similar Jurisdictions

If privacy laws such as the GDPR or UK GDPR apply to our processing of your personal information, we process personal information under one or more applicable legal bases.

These may include:

Contractual Necessity

Where processing is necessary to:

  • Process your order

  • Arrange payment

  • Ship products

  • Provide requested customer service

Legitimate Interests

Where appropriate, we may process information for legitimate business purposes such as:

  • Fraud prevention

  • Site security

  • Business analytics

  • Customer support

  • Improving our services

provided those interests are not overridden by applicable individual rights.

Consent

Where legally required, we may rely on consent for activities such as:

  • Certain marketing communications

  • Certain advertising cookies

  • Certain tracking technologies

Consent may be withdrawn where applicable.

Legal Obligations

We may process information where necessary to satisfy:

  • Tax requirements

  • Accounting requirements

  • Regulatory requirements

  • Lawful government requests

Individuals covered by these laws may have additional rights, including rights of access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

34. International Data Transfers

Forgeline Supply Co. is operated by a U.S. business and primarily serves customers in the United States.

If you access our Site from outside the United States, your personal information may be transferred to and processed in:

  • The United States

  • Canada

  • Other jurisdictions where Shopify or our service providers operate

Privacy laws in those jurisdictions may differ from the laws of your home country.

Where required, applicable service providers may use legally recognized mechanisms for international data transfers.

35. Children's Privacy

Our Site and commercial-equipment services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through the Site.

If we learn that personal information has been collected from a child under 13 in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

If you believe a child has provided us with personal information improperly, contact us at:

support@forgelinesupplyco.com

36. Automated Fraud and Security Tools

We may use automated systems or service-provider tools to help:

  • Identify potentially fraudulent transactions

  • Assess transaction risk

  • Detect unusual checkout behavior

  • Protect payment systems

  • Prevent unauthorized access

A transaction flagged by automated systems may receive additional manual review or verification.

We do not rely on automated systems to deny legally protected rights.

37. Business Transfers

If BGA Commerce LLC or Forgeline Supply Co. undergoes a:

  • Merger

  • Acquisition

  • Reorganization

  • Financing

  • Bankruptcy

  • Sale of assets

  • Sale or transfer of the business

personal information may be disclosed or transferred as part of that transaction where permitted by law.

Any successor would remain subject to applicable privacy obligations concerning transferred personal information.

38. Legal Requests and Protection of Rights

We may preserve or disclose personal information when we reasonably believe doing so is necessary to:

  • Comply with applicable law

  • Respond to lawful legal process

  • Respond to court orders

  • Protect customers

  • Investigate fraud

  • Protect our systems

  • Protect our property

  • Enforce agreements

  • Establish, exercise, or defend legal claims

We will disclose only information reasonably appropriate to the circumstances.

39. Do Not Track and Privacy Preference Signals

Some browsers provide “Do Not Track” or similar signals.

Because industry treatment of certain signals may vary, not every signal necessarily produces the same response.

Where applicable law requires recognition of a legally valid universal opt-out preference signal, we intend to honor such signals through our available privacy and consent technology when properly configured and received.

Customers may also use the Your Privacy Choices link where available.

40. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes involving:

  • Our business

  • Our Site

  • Service providers

  • Technology

  • Privacy practices

  • Legal requirements

When we materially update this Privacy Policy, we will update the Last Updated date at the top of the page.

Where required by law, additional notice or consent may be provided.

41. Contact Us

Questions about this Privacy Policy or requests regarding personal information may be directed to:

Forgeline Supply Co.
BGA Commerce LLC 

Email: support@forgelinesupplyco.com
Phone: +1 (888) 896-7898

Business Hours:
Monday–Friday
9:00 AM–5:00 PM Mountain Time

Business / Mailing Address:
5830 E 2nd St, Ste 7000 #35599
Casper, WY 82609
United States

For privacy requests, please use the subject line:

Privacy Request – Forgeline Supply Co.

We may request reasonable information to verify your identity before processing certain privacy requests.