Privacy policy

Last updated: August 2026

Forgeline Supply Co. (operated by BGA Commerce LLC) operates this store and website. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our website (the "Services"). Forgeline Supply Co. is powered by Shopify, which enables us to provide the Services to you.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

Contact details: including your name, billing address, shipping address, phone number, and email address.

  • Financial information: including credit card, debit card, payment card information, transaction details, and other payment details.

  • Account information: including your username, password, security questions, preferences, and settings.

  • Transaction information: including the items you view, put in your cart, purchase, return, or exchange.

  • Communications: including the information you provide when sending a customer support inquiry.

  • Device & Usage information: including information about your device, browser, network connection, IP address, and how you interact with or navigate the Services.

Personal Information Sources We may collect personal information from the following sources:

  • Directly from you: when you create an account, make a purchase, or communicate with us.

  • Automatically: through the use of cookies and similar technologies when you interact with our website.

  • From service providers: when they collect or process your personal information on our behalf.

How We Use Your Personal Information

  • To Provide and Fulfill Services: We use your information to process your payments, fulfill your orders, and arrange for shipping. Because we sell heavy industrial equipment, this includes sharing your contact information with our supplier network and LTL freight carriers to coordinate delivery appointments.

  • Marketing and Advertising: We use your personal information to send promotional communications and to show you online advertisements based on items you have viewed or purchased.

  • Security and Fraud Prevention: We use your data to authenticate your account, provide a secure payment experience, and detect or investigate fraudulent activity.

  • Customer Support: We use your information to provide effective customer service and manage returns or freight claims.

  • Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal processes.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

  • Vendors & Service Providers: With Shopify, IT management, payment processors, and customer support platforms.

  • Fulfillment & Logistics Partners: We actively share your shipping address and phone number with third-party equipment manufacturers and LTL freight carriers. This is strictly required to fulfill drop-shipped orders and schedule mandatory freight delivery appointments.

  • Business and Marketing Partners: With partners to provide marketing services and advertise to you. You may direct us not to share information for targeted advertisements by managing your cookie preferences.

  • Corporate Affiliates: With our affiliates or otherwise within our corporate group (BGA Commerce LLC).

  • Legal Obligations: In connection with a business transaction, to comply with applicable legal obligations, or to respond to subpoenas and search warrants.

Relationship with Shopify Our store is hosted by Shopify. Information you submit to the Services will be transmitted to and shared with Shopify to process your orders and improve their platform. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy at privacy.shopify.com.

Third Party Websites and Links The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. You should review their distinct privacy and security policies.

GDPR and CCPA Compliance
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Economic Area and the United Kingdom, and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), for California residents. If you are located in a jurisdiction covered by GDPR or CCPA, the rights described in the "Your Rights and Choices" section below apply to you, including the right to access, delete, correct, and port your personal information, and the right to opt out of the sale or sharing of your personal information for targeted advertising purposes as those terms are defined under CCPA. We do not use your personal information to serve personalized advertising through Google's advertising platform except as permitted by your cookie and privacy choices, which you may manage at any time.

Children's Data The Services are strictly intended for commercial and adult consumers. We do not knowingly collect any personal information from children under the age of majority in your jurisdiction.

Security and Retention of Your Information No security measures are perfect. We cannot guarantee "perfect security," and information sent to us may not be secure while in transit. We retain your personal information for as long as necessary to maintain your account, fulfill orders, comply with legal obligations, and resolve disputes.

Your Rights and Choices Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you.

  • Request that we delete your personal information.

  • Request that we correct inaccurate personal information.

  • Opt out of the "sale" or "share" of your personal information for targeted advertising.

  • Manage communication preferences by unsubscribing from our promotional emails.

We will not discriminate against you for exercising any of these rights. To exercise these rights, please contact us using the details below.

Contact Us If you have any questions about our privacy practices, need to file a complaint, or would like to exercise any of your rights, please contact us:

  • Email: support@forgelinesupplyco.com

  • Phone: +1 (888) 896-7898

  • Mailing Address: BGA Commerce LLC / Forgeline Supply Co., 5830 E 2nd St, Ste 7000 #35599, Casper, WY, 82609, US